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Your mental and physical health matter, and it’s time to prioritize both. Take the first step today and experience the difference a healthy mind and body can make!
BuildWell Health is a confidential and evidence-based virtual program
for stress management, substance use, and suicide prevention and intervention.
The program focuses on harm reduction and behavioral modification to encourage
individuals to take the first steps toward wellness and recovery.
BuildWell Health provides a safe space for everyone in need of care. We provide insight into behaviors and assist in taking the first steps towards wellness and recovery. The program introduces a three-tiered care journey, including:
Online Learning.
Our video library, available through the YouTurn website, has over 300 lessons offering insights on mental health, stress management, substance use, and suicide from real people who have been on their own journey. Think of it as Netflix for wellness and recovery.
Peer Coaching Support Phone Line.
Call line staff provides confidential support for your questions on mental health and can direct you to additional guidance if needed. Call 1-844-968-8876 to get started. Available from 10am-12am ET daily.
Family Support.
Recovery is easier when you have support, so your family members have access to our online video library and peer coaching support line at no extra cost.
No, the family does not have to be on the plan to leverage BuildWell Health, but family is
welcome, encouraged, and served at no cost.
We use virtual platforms like our website as well as phone calls.
There is no timeline. Every journey is unique, and each BuildWell Health participant has his or her own individual journey and goals to focus on. So instead, participants work to build a mindset where they are engaged in their families and communities on their way to wellness and recovery.
No location limitations. We can coach anyone anywhere.
BuildWell Health offers a new way to help people by making support for stress, mental
health, and substance use more manageable, welcoming, and attainable. Our goal is to meet you wherever you are in your journey and help you make positive steps toward the goals you have for yourself. This methodology guides better outcomes, giving people a renewed perspective and improved quality of life.
BuildWell Health offers a new way to help people by making support for stress, mental
health, and substance use more manageable, welcoming, and attainable. Our goal is to meet you wherever you are in your journey and help you make positive steps toward the goals you have for yourself. This methodology guides better outcomes, giving people a renewed perspective and improved quality of life.
Yes, BuildWell Health focuses on connecting participants to appropriate care to optimize
their outcomes and integrates with your employer’s vendor partners. Peer coaches are
trained to provide personalized support, part of which will explain other appropriate benefits and community resources available to the participant and coordinate referrals.
A therapist helps individuals heal their past and present mental health difficulties and
process and manage a diagnosis. BuildWell Health peer coaches are specially trained to keep people engaged, and they are primarily focused on engaging with people who don’t want to be engaged.The coaches are a vital aspect of the wellness and recovery journey for participants and their families.
For example, one BuildWell Health member started to disengage from the program when his peer coach noticed a guitar in the background during a virtual session. The coach asked if the participant played, but he admitted he wanted to but never got around to learning. The peer coach said he played and was happy to give him free lessons. And just like that, the member re-engaged, and guitar lessons became part ofhis recovery journey. That is the kind of compassionate, individualized support BuildWell Health delivers.
Coaches receive 96 total hours of training to start:
Coaches are certified through the state drug and alcohol commission certification board in their home state. The certifications are named differently in each state. Pennsylvania, for example, calls it Certified Recovery Specialist (CRS); South Carolina calls it Certified Peer Support Specialist (CPSS). Most of the BuildWell Health coaches reside in South Carolina and therefore hold the CPSS credential. In addition to the state credential, we ask our coaches to pursue national certification through the National Association of Alcohol and Drug Abuse Counselors (NAADAC). This certification is called a Nationally Certified Peer Support Specialist (NCPSS).
Coaches are not available 24 hours a day. The coach often takes calls late into the evening, but BuildWell Health is not a 24-hour crisis line.
No, family members will be coached by individuals who have similar experiences. They too have had a loved one who struggled with substance use disorder or mental health issues.
Yes.
Your mental and physical health matter, and it’s time to prioritize both. Take the first step today and experience the difference a healthy mind and body can make!